Publisher and point of contact

Swiss Post Ltd
Wankdorfallee 4
P.O. Box
3030 Berne
Switzerland

Tel. + 41 58 338 11 11
Media relations + 41 58 338 13 07

Concept and project management

Sandra Schindler, Swiss Post Communication, Berne
Dr Andreas Sturm, Sturm Consulting, Riehen

Text

Swiss Post Finance, Berne
Swiss Post Strategy & Transformation, Berne
Klarkom AG, Berne

Diagrams

Swiss Post Finance, Berne
Dr Andreas Sturm, Sturm Consulting, Riehen

Photographs

Marc Wetli, Zurich and various sources

Design and typesetting

Ilona Troxler, Walter Stähli and Franck Schirmer, phorbis Communications AG, Basel

Proofreading and translations

Swiss Post Language Services, Berne

Online report

phorbis Communications AG, Basel
NeidhartSchön AG, Zürich