Employees give fresh start positive ratings

The results of the 2019 employee survey are positive: employees rated all criteria surveyed at the same level or higher than the previous year. Confidence in Swiss Post management in particular improved substantially. New company management, the fresh start for PostBus and the ongoing development of PostalNetwork were contributing factors. Commitment – and by implication also employee motivation – have stabilized at a high level. At 81 points, employee commitment is one point higher than the previous year’s figure, exceeding the strategic target set by the Confederation, i.e. Swiss Post’s owner, by one point. The positive trend is also underscored by employee satisfaction, which, at 74 points, is one point higher than in the last survey.

The survey of around 45,000 employees in 14 countries was carried out by an independent institute on behalf of Swiss Post for the eleventh time using the same measurement model. More than 77 percent of the workforce answered approximately 60 questions in the survey.