Swiss Post processes around 70 million inpayment slips a year on behalf of 16 Swiss banks.
Although paper-based payment transactions are declining due to the growing importance of online transfers, their processing remains time-consuming and costly. The Banking Factory solution from Swiss Post Solutions guarantees efficient and secure processes.
After work, Michael goes through his mail at home. His health insurance company has sent him his annual invoice. Two payment slips for his newspaper subscription and a donation for the village club are already on his desk as it is. So everything quickly goes into an envelope with the payment order form, to be dropped into the bank’s letter box the next morning on the way to work.
A standardized solution for all banks ensures security and efficiency.
As to how the payments are processed in the background, Michael has never given it a thought. He would probably be amazed to know that Swiss Post processes around 70 percent of the total volume of paper-based payment transactions in Switzerland. Or more specifically: that the Swiss Post Solutions Banking Factory does. Worldwide, Swiss Post Solutions supports more than 100 banks in their business processes. “Payment transaction processing is an important business area for every bank – but it is not something they can use to stand out in the market,” says Jörg Vollmer, Head of Swiss Post Solutions, citing one motive for banks to outsource their payment processing. “Because regulations and legislation are subject to frequent change, processes and systems must also be continuously adapted,” says Vollmer. “This is where Swiss Post Solutions ensures efficiency: we work with a single, highly automated and standardized solution for all banks. We make adjustments to regulatory requirements centrally. And our employees can work flexibly from one location for several banks.” This means that customers benefit from a high security standard, the highest quality at attractive prices and a reliable solution with interfaces to all established core banking solutions in Switzerland.