Business performance

Swiss Post generated a lower result in the year under review 2019 than in the prior-year period. At 255 million francs, Group profit was down 149 million francs year-on-year. Operating profit declined by 55 million francs, coming in at 450 million francs. The lower result is in line with expectations in a chal­leng­ing environment, as the overall conditions in the core markets remain difficult for Swiss Post.

Group key figures

7,164

million francs

Operating income

255

million francs

Group profit

81

Index (scale of 0–100)

Customer satisfaction

28%

since 2010

CO2 efficiency improvement

1,807

million

Addressed letters

148

million

Parcels

119

CHF billion monthly avg.

Customer assets (PostFinance)

167

million

Passengers in Switzerland (PostBus)