Self-service access points under test

It’s open around the clock, contains a My Post 24 terminal, a Postomat, a photocopier and a letter box: the first “Self-service Swiss Post” in Switzerland has been in operation at Lausanne railway station since August 2021. Customers can also make inpayments at a special terminal. Swiss Post’s new range of services offers an additional access point at locations with high pedestrian traffic.

My Post 24 terminals have been in successful use for a number of years now, allowing customers to drop off and collect parcels 24/7. The second generation is now in place for testing at three locations: these are operated with a smartphone and have no display. Thanks to lower maintenance costs, they could in future also be used at less frequented locations, where they will complement the existing machines with displays − which will continue to be used.