Customer example: Kärcher AG

Swiss Post operates the entire warehousing logistics for Kärcher AG at its Mägenwil location, from where it sends small consignments and parcels safely and reliably throughout Switzerland – and thanks to a special solution, dangerous goods are also sent in the express channel.

Whether it’s a window vacuum cleaner, power sweeper or high-performance battery ordered online: Kärcher AG relies on Swiss Post for warehousing logistics, the transport of small consignments and dangerous goods, and parcel shipping. From the Mägenwil location, Swiss Post reliably supplies business and private customers throughout Switzerland with Kärcher products and spare parts. Every month, more than 2,200 small consignments and over 3,100 parcels leave Swiss Post’s warehouse and find their way to end consumers or retailers. The successful collaboration between Kärcher and Swiss Post has been in place for many years. “By using Swiss Post’s warehousing logistics, we gain greater flexibility and save on fixed costs,” says Marcel Sutter, Head of Marketing at Kärcher. “With Swiss Post’s transport of small consignments, any volume is possible, which is particularly important for us.” Swiss Post has also developed an individual, safe solution for dangerous goods for Kärcher: Swiss Post transports sensitive goods such as rechargeable batteries over 100 watts for Kärcher in the daily express channel. The two partners are currently jointly developing a new project for handling repair shipments.

It is not only at Kärcher that the demand for logistics services is growing steadily as a result of online retail – it is also across borders: “We want to transport goods safely, smoothly and reliably for industrial and commercial companies in Switzerland, both nationally and internationally – helping to simplify their access to the global market,” says Dieter Bambauer, Head of Goods Logistics. “To strengthen our position in the Swiss logistics market, we are investing in our network, and we also want to grow inorganically.”