Swiss Post complements its traditional services in the letter and parcel market with goods logistics, services in the media and advertising market, and complete logistics solutions for selected industries. This allows it to accommodate digitization and the boom in e-commerce.
The courier, express, parcels (CEP) and mail services are operated by Swiss Post both nationally and internationally. The CEP market is competitive. For this reason, Swiss Post wants to further increase convenience for senders and recipients and simplify border crossings.
Swiss Post also delivers both newspapers and addressed and unaddressed advertising. The media and advertising market is strongly affected by digitization. Swiss Post is securing its relevance in this market through appropriate expansion into digital services and by advancing into upstream and downstream business areas.
The boom in e-commerce has demonstrated the importance of goods logistics for postal organizations. As a result, Swiss Post is making targeted investments in the domestic market and in neighbouring countries, in an effort to dovetail its national logistics with international goods flows.
Swiss Post combines its industry know-how and logistics expertise with digital solutions to create tailor-made industry solutions. Its current focus is on the healthcare, construction, circular economy and food markets.