When will organic waste be collected after the public holiday? Has that closed access road been reopened? What’s on offer from local businesses? The “My Local Services” app brings information like this directly to residents’ smartphones. Take the village of Adelboden: “We put a good deal of effort into using traditional information channels such as press releases and our website to keep our 3,500 residents informed,” says Jolanda Lauber, Adelboden’s municipal clerk. “With Swiss Post’s municipality app as a supplement, we can reach them quickly through information on their smartphones.” And it works the other way around, too: if someone in the community notices a broken street lamp, they can report it to the municipality with a photo and a short message.
“My Local Services” pulls communities together – especially in times of crisis.