We’re acting now for tomorrow
Sustainability Report 2020

Our contribution to achieving the global Sustainable Development Goals

We’re acting now – for tomorrow, for future generations, for the sustainable development of our environment and society. As a proven universal provider and the backbone of urban and rural mobility, Swiss Post documents its sustainability performance in accordance with global reporting standards and makes a major contribution to achieving the Sustainable Development Goals (SDGs) set by the UN as part of its 2030 Agenda for Sustainable Development.

Global-Reporting-Initiative-Index (PDF)

Swiss Post places a particular focus on six of the 17 goals where it can have the greatest impact: partly via a positive contribution through its services and partly via the reduction of unavoidable negative effects.

SDG 3 (Good health and well-being)

Ensure healthy lives and promote well-being for all at all ages.

Swiss Post contributes to targets 3.6, 3.8 and 3.9 of SDG 3.

Our ambition and contribution to the goal

As a major fleet operator, Swiss Post generates air and noise emissions and aims to reduce these significantly. It can also make a contribution to safety on Swiss roads. As one of Switzerland’s largest employers, it has a positive impact on the health and well-being of many people.

Our performance in 2020:

  • 46 percent of the Swiss Post fleet is powered by alternative drive technologies. It is trialling CO2-free delivery at its Amriswil site, which uses electric vehicles only, and in the CityHub delivery area in Zurich Enge.
  • It helps to maintain and promote employees’ physical and mental health through preventative measures and presence management. A health toolbox helps with this endeavour. Extensive awareness-raising measures cover topics such as visibility, sport, gardening and life outside the office.
  • Around 1,600 leaders undertook training in healthy management.
  • Health and social affairs reporting acts as an early-warning system and the range of training options includes courses on resilience and mindfulness, physical health during the crisis, ergonomics and dealing with difficult customers.
  • Swiss Post’s driving safety training programme improves road safety and promotes accident prevention.

SDG 7 (Affordable and clean energy)

Ensure access to affordable, reliable, sustainable and modern energy for all.

Swiss Post contributes to targets 7.2, 7.3 and 7.a of SDG 7.

Our ambition and contribution to the goal

Swiss Post aims to continually improve its energy efficiency and increase its share of renewable energies until 2030. By the end of 2020, it had surpassed its goal of improving its CO2 efficiency by 25 percent compared with 2010, achieving an improvement 29.8 percent. For the future, Swiss Post has set itself a best-practice ambition that pursues a science-based target as recommended by the Intergovernmental Panel on Climate Change (Science Based Targets initiative, or SBTi): the company aims to achieve carbon neutrality in delivery by 2030 at the latest and for Swiss Post Ltd as a whole by 2040.

Our performance in 2020

  • By the end of 2020, Swiss Post had improved its CO2 efficiency by 29.6 percent compared to 2010.
  • By year-end 2020, it had improved its energy efficiency by 29 percent compared to 2006.
  • Swiss Post operates some of Switzerland’s largest photo­voltaic systems on its roofs. The 22 systems produce 8 GWh of solar power.
  • 46 percent of its fleet is powered by alternative drive technologies. This includes 97 electric delivery vehicles, 58 hybrid Postbuses and over 6,000 three-wheeled electric scooters, the largest electric scooter fleet of any European postal organization – all powered by “naturemade star”-certified eco-electricity.
  • Swiss Post has systematically identified the energy savings potential in its buildings and implemented appropriate measures.
  • Swiss Post covers 100 percent of its electricity requirements from renewable sources from Switzerland.

SDG 8 (Decent work and economic growth)

Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.

Swiss Post contributes to targets 8.2, 8.4 to 8.8 and 8.10 of SDG 8.

Our ambition and contribution to the goal

Swiss Post enables a high degree of economic productivity through modernization and innovation and is endeavouring to improve resource efficiency and to decouple economic growth and environmental destruction. It supports productive full employment for all women and men, including young people and people with disabilities, with equal pay for the same work. It protects employment rights and promotes a safe working environment for all employees. It categorically opposes forced labour, modern slavery and child labour and demands the same from its suppliers (see also SDG 12).

Our performance in 2020

  • More than 54,000 employees make up Swiss Post.
  • Swiss Post provides around 19,000 jobs in peripheral regions of Switzerland.
  • Swiss Post contributed over five million francs towards co-funding for individual training opportunities.
  • It promotes opportunities for young people and those with physical and mental disabilities in particular, offering around 1,900 apprenticeships in 17 professions and implementing inclusion measures.
  • Two out of three of all apprentices who sought a position after their training were offered employment.
  • Through its Code of Conduct and its current 10 collective employment contracts, Swiss Post commits itself and all employees to freedom from discrimination, equal pay, and health and safety. With the new Post CH Ltd collective employment contract, it has also set a significant new course in terms of family-friendliness and work-life balance.
  • In cooperation with its social partners, Swiss Post has initiated a broad prevention programme with the aim of promoting its staff’s employability for a sustainable professional future.
  • Swiss Post’s suppliers must sign its Code of Ethics and Social Responsibility.

SDG 9 (Industry, innovation and infrastructure)

Build resilient infrastructure, promote inclusive and sustainable industrialization and foster innovation.

Swiss Post contributes to targets 9.1, 9.4 and 9.5 of SDG 9.

Our ambition and contribution to the goal

Swiss Post makes a substantial contribution to high-quality, reliable and resilient infrastructure – regionally and internationally – and provides affordable and equal access to its services for everyone. To achieve this, it is continuously and sustainably modernizing its processes and infrastructure, it focuses on environmentally acceptable technology and it drives innovation forward. It is opening up its extensive network of access points to partners.

Our performance in 2020

  • Swiss Post provides public postal services for the whole of Switzerland – and continued to do so during the coronavirus pandemic. Thanks to online services such as WebStamp, bread deliveries and regional delivery of farm products, it helps to ensure adherence to protective measures.
  • It was named the world’s best postal service by the Universal Postal Union for the fourth time in a row.
  • Swiss Post has invested over 190 million francs in four new regional parcel centers with state-of-the-art sorting machines and photovoltaic systems on the roofs.
  • Through its “PostVenture” and “Postidea” innovation programmes, Swiss Post is constantly developing future-oriented solutions and new business models. It promotes cooperation with startups or external partners and uses future-oriented technology.
  • On its 16,865-km-long Postbus network, it transports over 350,000 passengers every day along more than 900 routes. This makes it the biggest public transport company on Swiss roads.
  • In addition to its 904 branches and 1,194 branches with partners, it is continuing to expand its network of digital access points, with 183 My Post 24 terminals in total.

SDG 11 (Sustainable cities and communities)

Make cities and human settlements inclusive, safe, resilient and sustainable.

Swiss Post contributes to targets 11.2, 11.3, 11.6 and 11.a of SDG 11.

Our ambition and contribution to the goal

Swiss Post contributes to more inclusive and sustainable urban development and creates positive links between urban, suburban and rural areas. It is aiming to reduce environmental pollution, improve air quality and achieve positive developments in waste management in cities. PostBus creates access to safe, affordable, accessible and sustainable transport systems for all through its public transport. The company is constantly improving safety on the roads, with particular emphasis on people with special needs.

Our performance in 2020

  • In delivery, Swiss Post uses around 6,000 electric scooters and 97 electric delivery vans and delivers all consignments in Switzerland with carbon offsetting. In 2020, Amriswil became its first site to rely solely on electric vehicles. It also acquired the same-day provider notime AG, which uses entirely electric delivery.
  • PubliBike provides people all over Switzerland with a seamless mobility network. 5,100 bikes are available for hire 24/7 at 530 stations.
  • Swiss Post reduces empty runs by collecting recyclable material (e.g. PET, electronic devices and coffee capsules) and works with bakeries and farmers to deliver regional products.
  • Swiss Post provides more than 19,000 jobs in peripheral regions of Switzerland.

SDG 12 (Responsible consumption and production)

Ensure sustainable consumption and production patterns.

Swiss Post contributes to targets 12.5, 12.6, 12.7 and 12.8 of SDG 12.

Our ambition and contribution to the goal

Swiss Post promotes sustainable consumption patterns and the sustainable management and efficient use of natural resources, as well as sustainable public procurement procedures. With its services, Swiss Post helps to increase the frequency of use and recycling rate of resources, thereby ensuring that consumption in Switzerland is more sustainable.

It systematically incorporates sustainability information into its reporting and, as far as possible, provides customers and employees with knowledge about sustainable development and incentives for living in harmony with nature.

Our performance in 2020

  • Swiss Post collects used Swisscom and UPC routers, Nespresso coffee capsules, PET bottles and used items of clothing, enabling them to be recycled and reused.
  • Working with innovative customers, it piloted reusable packaging such as the kickbag and the delivery of consignments in their original packaging, i.e. with no outer packaging, to reduce packaging waste.
  • Swiss Post incorporates sustainability criteria into its tendering procedures and has carried out a risk assessment on key suppliers, worked with them to agree upon corrective measures and verified that these measures have been implemented.
  • As a member of the Fair Wear Foundation, Swiss Post has also undertaken to comply with comprehensive social standards in the manufacture of its clothing since 2012.
  • In an independent evaluation of its corporate management, EcoVadis awarded Swiss Post the rating of “Platinum” for the first time in 2020. This puts it amongst the top one percent of companies evaluated worldwide in its sector.
  • In its Annual Report, Swiss Post provides transparent and comprehensive information about sustainability aspects in accordance with the standards of the Global Reporting Initiative.