Let Robi carry your luggage on the final stretch

It looks like a little Postbus, and it’s a Swiss first: Robi, the robot vehicle that takes tourists’ bags and suitcases to their holiday flat or hotel.

PostBus used the electrically powered mini-transporter for the first time in late autumn 2021 as part of a pilot project with the municipality of Saas-Fee and Saastal Tourism. On arriving at the car-free Valais resort of Saas-Fee, travellers could load their bags on to the robot at the PostBus stop – and it would then follow them faithfully all the way to their destination. During the initial test phase, the robot was accompanied by an assistant to ensure that everything went smoothly and to get feedback from customers.

Useful service for families and the elderly

After the test phase, the reception of the service among customers is now being evaluated. Robi is also to be perfected with a view to ensuring that it can operate autonomously in the summer of 2022. Project manager Sophie Duval is confident: “Door-to-door services are one of our customers’ new needs. The luggage robot would be an innovative solution over the last mile of a journey, especially for elderly people and families.”

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