System services

Improving public transport

Passenger control, real-time timetable information and touchscreens for drivers: in addition to its core business, PostBus offers services for other public transport providers.

PostBus doesn't just carry passengers from A to B. The company offers much more: in a range of different areas, PostBus shares its industry knowledge and the systems it has developed with other transport companies. For example, PostBus was commissioned in eastern Switzerland to procure and implement a comprehensive, company-wide, uniform passenger information system. Passengers receive real-time information on public transport operations and connections for long-distance travel via displays at bus stops, screens on buses or their mobile phones. This allows the company to grow its size and reputation, and build on outstanding services.

Proven services

“Our services are designed to continually improve the overall public transport system”, says Santiago Garcia, Head of Systems Services at PostBus. By this he means far more than just passenger information: for its partners, PostBus procures ticket sale terminals, guarantees access to a central server with timetable and tariff information, and runs training courses. The automated passenger counting system and standardized passenger composition surveys provided by PostBus allow accurate evaluations to improve the utilization of individual routes. This data is also becoming increasingly important to the buyers, the Confederation and the cantons. PostBus also offers a complete solution for ticket checks, from simple checks to payment collection and data management for fare dodgers. PostBus is now also an official supplier of control systems for e-tickets.

Competent partner

The development and sale of systems and services are becoming increasingly important. Given its experience and broad knowledge of the industry, PostBus is in prime position to assume responsibility for system management functions and system services. “With these value-added services, we are positioning ourselves with our buyers as a competent partner across every area of public transport”, says Daniel Landolf, Head of PostBus.

Market/volume trends

The national public passenger transport market is growing steadily. As the budgets of public sector organizations which act as contracting bodies for transport services are squeezed once again, the pressure on costs is set to increase, slowing a further expansion in public transport. PostBus has been operating urban bus networks and bus routes in France for a number of years. In 2013, PostBus increased the number of kilometres covered by 4 percent, recording a total of 134 million kilometres. In addition to the expansion of services, special transport services in Switzerland contributed to this increase. PostBus carried a total of around 139 million passengers in Switzerland in 2013. This represents an increase of 4.7 percent over the previous year.