Employees

Swiss Post is a company in transition. For our 61,593 employees, this calls for a great deal of willingness to change and flexibility. With modern collaboration platforms, Swiss Post is adding momentum to its culture of innovation. A wide range of training opportunities, consistent workplace health management and diversity in practice are the main pillars of our human resources policy.

Willingness to change and flexibility

Actively shaping changes

Swiss Post is successful despite profound changes. It owes its success to its 60,000 employees. Swiss Post's Human Resources team helps staff meet the new challenges.

Collective employment contracts

Swiss Post takes its social responsibility seriously

The new postal legislation requires Swiss Post to negotiate a new collective employment contract (CEC) with the unions within two years of the conversion of Post CH Ltd and PostFinance Ltd into public limited companies. The negotiations provide an opportunity to modernize and adapt the current agreement to today's business and social needs.

Collaboration platforms

Lively culture of innovation

To facilitate faster implementation of ideas and improvements, Swiss Post provides collaboration platforms for its 60,000 employees, exemplifying the principle of “together, we can do it better.” Here's how it works: if an employee has a business idea, they can record it in the CO-STAR Creator web application and invite selected colleagues to contribute.

Digital learning media

Tailored, hands-on, interactive

Project manager Ralph Jones is sitting quietly in the cafeteria with his tablet. It looks like private Internet surfing, but in fact it's hard work: Mr Jones is testing his knowledge with an e-test.

Trainee-run post offices

Apprentices run a post office

The post office in Lugano Cassarate looks just like many other post offices apart from the striking number of young employees. And they're not only working at the counters, they're also taking on management roles.

IT-dreamjobs.ch

Positions in IT

Whether it's the processing, encryption or archiving of data – Swiss Post offers its customers a wealth of digital solutions. It also develops applications for its own work processes, such as hand-held scanners for delivery. That's why Swiss Post offers more than 1,500 jobs in IT alone, making it one of the biggest employers in Switzerland in this sector.

Occupations at Swiss Post

Multi-faceted vocational training

Every year, Swiss Post offers around 750 apprenticeships in 12 career areas. The main areas in which Swiss Post offers apprenticeships are in the retail sector, logistics, commercial roles and IT. In 2013, four apprentices started their vocational training as call center agents, a position only recently introduced.

Workplace case management

Getting back to normal with coordinated efforts

Long-term absences are stressful for employees and associated with high costs for Swiss Post. With its company case management programme, Swiss Post supports employees in finding their way out of difficult situations and back to work.

Diversity

Mixed teams: Swiss Post's trump card

Swiss Post has recognized the demographic challenges of the coming years and is focusing on mixed teams. To ensure that older employees remain productive for longer and to attract younger employees, Swiss Post is taking a wide range of measures.