Stay at home and order a bike or some potting soil online: when the shops closed during the lockdown, parcel volumes shot up overnight. Between March and May last year, Swiss Post processed over 40 percent more parcels than in the previous year. With an average of more than 850,000 parcels per day (around 17 million parcels in total), April set a temporary all-time monthly record for Swiss Post. This volume was exceeded only in December, when 21 million parcels were processed. At the processing centers, staff had to protect themselves against infection infection with the virus by following the prescribed distancing and hygiene rules. Swiss Post coped with the exceptional parcel volumes thanks to flexibility and unconventional measures: for example, staff at the letter centers helped out by sorting more than 130,000 smaller parcels per day. And some major customers sorted their parcels in advance by size and catchment area.
Stefan LuginbühlHead of Acceptance, Transport & Sorting Competence Center for letters and parcels
I’m impressed by the commitment of our staff and by the solidarity shown by our business customers.