Key events in 2021

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Logistics
Newly structured logistics handles record volumes

On 1 January, Swiss Post launched its strategic and organizational realignment. As part of this process, PostMail and PostLogistics were merged to create the new Logistics Services unit. This move enables Swiss Post to retain attractive jobs and further consolidate its role as a service provider in the Swiss e-commerce value chain. At more than 202 million parcels, Swiss Post increased its parcel volume by 9.6 percent year-on-year.

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Mobility
Electric bus is well received

As part of a roadshow, PostBus drivers familiarized themselves with the electric bus a little more, either in service on the routes or at specially organized events. And they’re enthusiastic. PostBus plans to run its entire fleet of over 2,400 vehicles on fossil-free fuels as soon as possible.

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Communication
Navigating everyday digital life securely

Everyday life is becoming more and more digital. Swiss Post wants to help shape the future and is therefore expanding its range of services. This involves cloud solutions to protect information, an electronic identity, certificate and signature services, and software and cloud solutions for public administrations. To provide these services as part of Switzerland’s future digital infrastructure, Swiss Post has acquired Tresorit, SwissSign Group Ltd and Dialog Verwaltungs-Data AG.

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Logistics
New parcel centers, stronger performance

Construction began on the regional parcel centers in Rümlang, Buchs and Pratteln. In future, Swiss Post will process parcels directly in the different regions, shortening transport routes and times. To increase its processing capacity, Swiss Post has invested around 300 million francs since 2017. By 2030, a further 1.5 billion francs is planned for the expansion of the sorting and delivery infrastructure.

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Employees
Industry-wide collective employment contract for delivery in Switzerland

The six largest employers and associations in the Swiss logistics market, including Swiss Post, are committed to minimum standards for employment conditions. They intend to create a new employer association and to negotiate an industry-wide collective employment contract with the social partners syndicom and transfair.

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Communication
E-voting: source code published

Swiss Post published the source code for its e-voting system and launched a bug bounty programme. Experts can examine the documents – and are rewarded for doing so. From 2022, e-voting is planned to be available for the cantons, allowing us all to participate electronically in votes and elections in the future.

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Financial services
Pay, save, invest: all in a single app

Open an account from your smartphone – quickly, easily and with no paperwork. Yuh, the digital banking app from Swissquote and PostFinance, meets the demands of a new generation.

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Logistics
Advertising – ever more digital

In future, Swiss Post wants to enable its customers to convey their advertising messages to consumers not just physically, but also digitally and in real time. For this reason, it has acquired Livesystems and the shopping app Bring!

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Network
Transforming branches into local service centers

In 2021, Swiss Post opened its self-operated branches to service providers and public authorities. In the course of the year, it launched market tests with potential partners, such as the legal service provider YLEX.

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Communication
Digital and secure: the ePost App

Pay bills or receive correspondence digitally: these are just two of the things that are now possible by smartphone. Swiss Post launched the ePost App, a solution for handling confidential data that is both simple and secure. And not only for private customers, but also for companies and public authorities.

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