Dialogue with stakeholders
Swiss Post maintains regular contact with its stakeholders, supporting the opinion-forming and decision-making processes at the interface between politics, the economy and society. By doing so, Swiss Post ensures that it can achieve its business goals within the context of its social responsibility. The main stakeholders include: the owner, the supervisory authorities, parliamentarians, the cantons, business associations, social partners and the media. Swiss Post regularly talks to these stakeholders about important issues such as the quality of the universal service, pricing policy, and the development of the post office network. Swiss Post informs its stakeholders about its activities and plans in a timely and transparent manner. It conducts dialogue in face-to-face discussions and via modern information channels.
Swiss Post communicates openly and transparently and maintains continuous dialogue with its stakeholders.
Marco Imboden,
Head of Communication