Jones Lang LaSalle (JLL)

Customer and strategic partner in one

Singapore, Hong Kong, Australia, India: in the last three years, Swiss Post Solutions has signed agreements in these countries with well-known companies that wanted to outsource their in-house mail to a competent external partner. Swiss Post Solutions relies on Jones Lang LaSalle (JLL) when acquiring new customers in Asia-Pacific Economic Cooperation (APEC) countries. The real estate consulting company is not only a strategic partner but also uses Swiss Post Solutions services itself: Swiss Post Solutions staff sort and scan all incoming invoices for JLL Singapore on-site. These are processed in SPS's own document processing centers in Vietnam, where Swiss Post Solutions indexes the documents and extracts the relevant data based on the customer's requirements. The data is then entered into JLL's computer system in Singapore. This solution, tailor-made for JLL, is geared perfectly to the company's processes and takes account of their strict requirements for handling confidential data.