SWISS POST COURAGE
Falsifying the balance sheet and income statement or diverting money into one's own pockets: illegal transactions of this nature can cause great damage to a company. If Swiss Post employees are confronted with unlawful activity or suspect that it may be occurring, they can choose to report it without revealing their identity. This is made possible by the electronic whistleblowing system Swiss Post Courage. Since its introduction four years ago, Swiss Post Courage has received 59 reports, of which 90 percent were anonymous. However, most reports did not concern cases of economic crime such as balance sheet offences or corruption, but were instead related to management decisions, staff problems or customer complaints. These reports are forwarded to the relevant departments and included in internal audits where applicable.