Until spring 2020, most office staff worked on company premises. All that changed abruptly when the coronavirus crisis began. Swiss Post benefited from the fact that it has promoted homeworking for years and already provided a secure digital workspace with cloud-based software applications to enable this.
How did staff feel about the change? In short, an employee survey indicates that the office environment is more conducive to collaborative procedures – but many staff members feel they are more productive when working from home if they have to perform individual tasks that require concentration. Most of those surveyed would also like to see more opportunities for working from home after the crisis. In response, interdisciplinary teams are developing a new framework and tools for the collaboration of tomorrow.