20
22 We are developing
tomorrow’s
public service today
6
,
859
million
francs in operating income, down by 0.3 percent year-on-year.
295
million
francs in Group profit, down 157 million francs on the normalized prior-year figure.
1
,
745
million
letters delivered by Swiss Post in Switzerland. That is 3.7 percent less than in the previous year.
194
million
parcels delivered by Swiss Post in Switzerland, down 4 percent compared to the previous year.
105
billion
francs, down by 5.5 percent, represents the level of average customer assets at PostFinance.
156
million
passengers transported by PostBus, 15.5 percent more than in the previous year.
76
points
The customer satisfaction score stands at an impressive 76 points (scale 0–100).
Around
60
%
of vehicles used for delivery are equipped with alternative drive systems.
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Foreword
Swiss Post can be relied upon

Swiss Post is and will remain a public service company that extends well beyond the traditional universal service.

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Annual theme
Exemplary for the climate

Swiss Post acts responsibly for people, the environment and the economy. As a logistics provider, it works in particular to reduce CO2 emissions and energy consumption.

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Business results
Swiss Post is robust and healthy

In 2022, Swiss Post generated Group profit of 295 million francs. The result is down on the previous year, but it strengthens the balance sheet.

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Key events
More sorting capacity

Thanks to the new regional parcel centers, parcel processing is now more environmentally friendly. Find out more about other important events at Swiss Post.

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Strategy
Building on a successful model

Swiss Post is getting to grips with the challenges of the future and focusing on what it does best: transporting goods, information and people.

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maerkte

Markets

Logistics
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Market
Logistics

Swiss Post intends to defend its leading position as a complete logistics service provider. The approach underpinning this is to reinforce what is already in place, grow in new areas and connect Switzerland to the world.

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Communication
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Market
Communication

Swiss Post wants to make public service fit for the future and to digitize it. In this capacity, it assumes the role of a trustworthy, independent intermediary between the physical and digital worlds.

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Network
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Market
Network

Swiss Post’s physical presence in all regions of Switzerland reflects our view of a nationwide universal service. With a total of 4,900 access points, Swiss Post is continuing to expand its network.

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Mobility
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Market
Mobility

Swiss Post wants to strengthen its position in road-based public passenger transport in Switzerland. It supplements its services with Post Company Cars, the independent full-service fleet management company.

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Financial services
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Market
Financial services

PostFinance is transforming itself into a diversified, innovation-driven financial service provider, focusing even more consistently on customer needs.

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Employees
Attractive employer

Our “yellow world” employs 46,500 people. Swiss Post offers its staff fair employment conditions, and it shapes the standards in the market.

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Public service
Committed to Switzerland

Swiss Post aims to power a modern Switzerland and drive forward sustainable development – including for the generations to come.

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