Strategy

In the first phase of its “Swiss Post of tomorrow” strategy, Swiss Post developed its core competencies – the transport of goods, information and people, as well as financial services. Over the next four years, Swiss Post will continue to pursue its strategy, strengthening its leading role in logistics, further expanding its digital and mobility services, and focussing on customer proximity in financial services. Physical access points will be further developed, and digital services expanded. With targeted investments, Swiss Post will secure its relevance for the future and the high quality of the universal service, which it finances from its own resources. In the next stage on the journey to becoming the “Swiss Post of tomorrow”, Swiss Post will strengthen its holistic understanding of the strategy and manage the transformation of the Group with seven strategic ambitions. In addition to financial goals, Swiss Post will also pursue non-financial goals in order to create added value for Switzerland in the long term.