Five-year overview of key figures

		2020	2021	2022	2023	2024
Result
Operating income	CHF million	6,548	6,877	6,859	7,279	7,626
Generated in competition	% of operating income	84.8	86.1	86.0	87.6	87.7
Of which revenue abroad 1	% of operating income	9.5	9.1	9.9	9.8	11.9
Operating proﬁt	CHF million	258	515	358	323	401
Generated in competition	% of operating profit	68.2	79.8	87.7	91.3	80.5
Group proﬁt	CHF million	178	452	295	254	324
Equity	CHF million	6,906	8,918	9,884	10,255	10,631
Value generation
Economic value added 2	CHF million	– 125	– 8	– 96	– 215	– 202
Added value generated	CHF million	4,180	4,376	4,296	4,279	4,515
to employees	CHF million	3,529	3,448	3,496	3,516	3,672
to creditors	CHF million	50	44	66	71	50
to public sector	CHF million	28	55	37	45	72
to owner	CHF million	50	50	50	50	100
to company	CHF million	523	779	647	597	621
Jobs
Headcount (excluding trainees)3	Full-time equivalents	39,089	40,144	34,072	34,587	35,106
Trainees in Switzerland	Persons	1,863	1,860	1,839	1,844	1,887
Jobs in peripheral regions 4	Persons	15,655	16,660	16,224	16,244	15,934
Turnover rate (voluntary departures)	As % of average headcount	4.1	5.0	6.2	6.4	6.0
Notice given by employer for economic reasons	As % of average headcount	1.3	1.5	1.2	1.4	1.8
Employment conditions and remuneration
Employment in accordance with Swiss Post CEC	% of employees	79.6	80.3	81.0	80.3	83.8
Swiss Post CEC minimum salary 5	CHF per annum	47,820	50,451	50,653	52,503	53,396
Average salary for employees	CHF per annum	83,636	84,490	84,629	85,552	86,937
Average remuneration paid to members of Executive Management	CHF per annum	575,822	583,501	575,349	576,393	579,032
Health management
Occupational accidents	Number per 100 FTEs	6.1	7.4	7.0	7.5	7.4
Days lost due to medical reasons 6, 7	Days per employee	13.3	7.7	9.4	9.2	9.8
Diversity
Women	% of employees	44.1	43.0	42.0	41.3	40.7
Nationalities represented	Number	142	143	147	141	139
Women on Board of Directors	%	33.3	33.3	40.0	44.4	44.4
Women in Executive Management 8	%	12.5	25.0	25.0	25.0	25.0
Women in senior management roles	%	19.8	21.6	22.6	24.2	25.4
Women in middle and lower management roles	%	22.3	22.8	21.8	22.3	22.9
Demographics
Average age of workforce	Years	46.0	45.8	45.8	46.1	45.9
Resource consumption 9
Energy consumption	GWh	N/A	2,061	2,096	2,056	2,000
Energy consumption within Swiss Post	GWh	N/A	1,095	1,089	1,063	1,055
Renewable share	%	N/A	16.1	16.1	16.5	16.5
Energy consumption outside Swiss Post	GWh	N/A	966	1,008	993	944
Carbon footprint (scope 1–3)9
Carbon footprint (scope 1 & 2) (own operations)	t CO2 equivalent	N/A	249,871	248,825	242,051	240,117
Carbon footprint (scope 3) (remaining value chain)	t CO2 equivalent	N/A	1,941,892	1,957,013	1,859,435	1,530,851

1 Definition of “abroad” in accordance with Notes to the 2024 Group annual financial statements, Note 6.6, Geographical information.

2 The net costs of 363 million francs for the universal service obligation (2023: 268 million francs; 2022: 260 million francs; 2021: 257 million francs; 2020: 231 million francs) are included in economic value added. See the definition of net costs on page 23.

3 The figures up to and including 2021 include the headcount from the sold business unit Swiss Post Solutions.

4 The definition of rural municipalities has been adjusted in accordance with the new data collection from 2022 und retroactively adapted for 2021. It is based on the SECO Ordinance on Regional Policy. The figure for 2020 is not comparable with the figures from 2021 to 2024.

5 Until 2020, the minimum salary under the Swiss Post collective employment contract for an 18-year-old employee who has not completed vocational training was reported. As of 2021, the minimum salary for remote municipalities (region D) is now reported.

6 The figure for 2023 has been adjusted (restatement of provisional prior-year figure). The figure for 2024 is provisional. The definitive figure will follow in the subsequent year based on possible retroactive adjustments in long-term absences (as per the social security calculation system and in line with the SFSO).

7 The continuation of the employment relationship for employees with long-term absences varies according to the company and sector. In order to make a comparison possible with the data used by the Swiss Federal Statistical Office (SFSO) and other companies in Switzerland, this calculation takes account of the absences of full-time employees for a period up to a maximum of six months.The figure for 2020 was not adjusted in line with this definition and is not comparable with the figures from 2021 to 2024.

8 The figures from 2020 to 2022 have been adjusted.

9 The base year 2021 and the years 2022 and 2023 were recalculated retroactively in the event of acquisitions and disposals of subsidiaries or changes in data quality. No comparable figures are available for the year 2020.