Financial Report
Swiss Post succeeded in stabilising its annual result for the first time in three years. In 2024, it generated a profit of 324 million francs, which amounts to 70 million more than in 2023. Through the price adjustments, Swiss Post was able to offset the loss of income due to declining letter volumes. Cost savings as a result of efficiency measures are also having an impact. The volatile interest rate environment also had an impact on the annual financial statements. It is therefore clear to Swiss Post that in order to guarantee a self-financed universal service for Switzerland in future too, it will further improve its processes and develop its services with a focus on customer requirements – both physical and digital.
Financial result
Stable result in a challenging environment
Price adjustments and efficiency measures are working: in 2024, Swiss Post generated Group profit of 324 million francs, which is 70 million francs higher year-on-year.
Find out moreInterview
“The path is challenging, but our efforts are having an impact.”
Alex Glanzmann, Head of Finance, assesses the 2024 annual results and takes a look back on an eventful strategy period: four years of consistent change in line with customer needs have enabled Swiss Post to stabilize its result. Swiss Post is fit for the future thanks to investments in its core markets and new competencies. The challenges, however, remain.
Interview with Alex Glanzmann, Head of Finance:
Find out moreBusiness result key figures
|
Group | Key figures 2024 with prior year for comparison |
Unit |
2023 |
2024 |
|||
|
Result |
||||||
|
Operating revenue |
CHF million |
7,279 |
7,626 |
|||
|
Of which revenue abroad 1 |
CHF million |
711 |
905 |
|||
|
As a share of operating revenue |
% |
9.8 |
11.9 |
|||
|
Reserved services 2 |
CHF million |
905 |
940 |
|||
|
As a share of operating revenue |
% |
12.4 |
12.3 |
|||
|
Operating profit |
CHF million |
323 |
401 |
|||
|
As a share of operating revenue |
% |
4.4 |
5.3 |
|||
|
Group profit |
CHF million |
254 |
324 |
|||
|
Employees |
||||||
|
Headcount (excluding apprentices) |
Full-time equivalents |
34,587 |
35,106 |
|||
|
Abroad |
Full-time equivalents |
1,200 |
1,784 |
|||
|
Financing |
||||||
|
Total assets |
CHF million |
108,866 |
112,055 |
|||
|
Of which customer deposits (PostFinance) |
CHF million |
89,121 |
87,979 |
|||
|
Equity |
CHF million |
10,255 |
10,631 |
|||
|
Investments |
||||||
|
Investments |
CHF million |
605 |
614 |
|||
|
Other property, plant and equipment, intangible assets |
CHF million |
266 |
237 |
|||
|
Operating property |
CHF million |
149 |
119 |
|||
|
Investment property |
CHF million |
13 |
11 |
|||
|
Participations |
CHF million |
140 |
246 |
|||
|
Biological assets |
CHF million |
37 |
1 |
|||
|
Degree of self-financed investment |
% |
100 |
100 |
|||
|
Value generation |
||||||
|
Cash flow from operating activities 3 |
CHF million |
– 8,883 |
6,879 |
|||
|
Value added 4 |
CHF million |
4,279 |
4,515 |
|||
|
Economic value added 5 |
CHF million |
–215 |
–202 |
|||
1 Definition of “abroad” in accordance with Notes to the 2024 Group annual financial statements, Note 6.6, Geographical information.
2 Letters up to 50 g.
3 The figure has been adjusted (see Notes to the 2024 Group annual financial statements, Note 2.2, Accounting changes).
4 Value added = operating profit + personnel expenses + depreciation – gain/loss on the sale of property, plant and equipment, intangible assets and investments.
5 Economic value added includes the net costs of the universal service obligation of 363 million francs (2023: 268 million francs). For a definition of net costs, see page 23.