Employees

Swiss Post keeps Switzerland moving: around 45,000 people in 100 different professions work at Swiss Post in all language regions and all cantons. With 1,887 apprentices in 19 occupational groups, Swiss Post is the third largest training company in the country. Young people have the opportunity to launch their careers with internships and programmes for university graduates. As an employer, Swiss Post offers an appreciative working environment and modern, fair employment conditions. It is actively committed to diversity and inclusion in all forms: development opportunities are open to everyone at Swiss Post, no matter their gender, language, background or personal traits. To ensure that it is equipped for the current and future worlds of work, Swiss Post is investing over the long term in training opportunities for its staff members – a key factor for success.

 Interview 

“We have to think about tomorrow today.”

How is Swiss Post responding to the changing world of work? By helping its employees through the transformation process, minimizing uncertainties and taking advantage of the opportunities offered by new technologies. Swiss Post is meeting the challenges in recruiting with a strong employer brand.

Interview with Valérie Schelker, Head of Human Resources.

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 Recruitment 

Simplifying the application process digitally

Every year, Swiss Post recruits some 4,000 people and receives just under 90,000 applications. To make the processing of applications as simple and efficient as possible, Swiss Post has introduced various digital innovations.

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 Career opportunities 

Multifaceted vocational training with prospects

As Switzerland’s third-largest training company, Swiss Post offers 772 apprenticeships in 19 different occupations every year. To reach young talent, Swiss Post uses modern channels like TikTok and Snapchat, where it presents itself as an attractive training company.

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 Office locations 

Personal collaboration remains important

In everyday office life, working from home and hybrid working models are not going away. This means less use of existing space. For Swiss Post, however, working together across units and personal communication among staff remain key. That is why it is planning to create twelve modern, needs-orientated office locations – known as hubs – by 2030. The first hubs were opened in Olten and Zurich in 2024, with others planned initially for Bern and Lausanne.

 Learning media 

Free teaching material for schools

Swiss Post learning media (formerly PostDoc school service) offers teachers free teaching materials for pupils and students from kindergarten to secondary school, grammar school and vocational school, using analogue and digital resources to teach content such as the universal postal service, financial education, career choices and communication. Since the start of school in 2024, the website has had a fresh new design, and the updated resources on the topic of the “Public service of the future” have been online since December 2024. In 2024, Swiss Post reached over 25,000 teachers and 600,000 pupils with its teaching materials in 2024.

 Changing working environment 

Digital skills as a success factor

Digitization, automation, data and AI: the world of work is changing rapidly. For Swiss Post, it is essential to involve its employees in this change and give them the digital skills they need. That is why it offers them a wide range of development opportunities.

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 StayFit 

Comprehensive support services for employees

The StayFit online platform for Swiss Post employees combines the Social Counselling Service, Health Management and Job Center teams. It offers valuable information and support in challenging professional or personal situations. An anonymous chat with internal specialists is also available, providing uncomplicated psychosocial support with conflicts, tensions at work or personal concerns.

 Job Voice 

The Swiss Post corporate influencer programme

Let your community know why it’s exciting to work at Swiss Post? The Job Voice programme shows the best way. Employees are after all important ambassadors when it comes to presenting Swiss Post as an attractive employer. In training courses, staff learn how to share their day-to-day work, projects and experiences professionally and improve their creative skills. The programme not only offers the opportunity to expand social media skills, but also to strengthen individual personal brands and expand networks.

 Social partnership 

28,300 employees receive a new collective employment contract

Swiss Post, the syndicom trade union and the transfair staff association have concluded negotiations on the new umbrella collective employment contract (CEC) and the two company collective employment contracts for Post CH Ltd and PostFinance Ltd. The new contracts came into force on 1 January 2025. The new company CECs include higher supplements for evening, night, Sunday and on-call deployments, an increase in the amount for loyalty bonuses and a new public holiday regulation. The new umbrella CEC strengthens implementation of the CEC. It also contains new overarching provisions on HR policy and social partnership.