Recruitment 

Simplifying the application process digitally

Every year, Swiss Post recruits some 4,000 people and receives just under 90,000 applications. To make the processing of applications as simple and efficient as possible, it has introduced various innovations: for example, applicants will in future be able log in to the swisspost.ch website using common logins such as Gmail or LinkedIn, or even apply without logging in at all. Users who upload their CV will no longer have to enter personal details manually because the Swiss Post portal takes care of it automatically. For certain positions, Swiss Post is also testing applications via WhatsApp. An automated tool requests the most important information quickly and easily. Tests show that people who spend little time working on computers particularly appreciate this option. When it receives applications via WhatsApp, Swiss Post invites applicants to an interview or a taster day, where it becomes clear whether a position is a good fit for both parties.