Skills shortage 

Swiss Post is counteracting the shortage of IT specialists

With over 1,500 employees, Swiss Post operates the third largest IT department of all companies active on the domestic market in Switzerland. The shortage of IT specialists therefore presents it with major challenges. “We are taking numerous measures to counteract this problem,” says Mathis Marugg, Head of Strategy Execution & Enablement. “We are expanding national and international locations, promoting diversity, encouraging linguistic diversity and collaboration across generations, and offering attractive working models such as the workation.”

New IT locations and innovative work concepts as a solution

Since the end of 2023, the existing IT location in Neuchâtel has been supplemented by the new location in Lausanne with the aim of attracting more potential employees who are native French speakers and expanding the Neuchâtel and Lausanne locations to around 70 employees each. The Bellinzona location is also being expanded and is expected to employ around 100 people in future.

To compensate for the shortage of skilled labour at home, Swiss Post is also investing in international locations: one important step was the opening of an IT location in Lisbon, where more than 80 employees from twelve different countries are now already working in key areas such as system development, data analysis, business analysis and cybersecurity. With its attractive workation working model, Swiss Post also offers employees the opportunity to work from any location for up to 20 days a year, allowing them to combine work with travel or visits to their family.