Interview with Christian Plüss, Head of Mobility Services
“We develop services for public transport, internal logistics and business customers.”
Christian Plüss: For the Mobility Services unit, 2024 was marked by changes. How has the strategic direction changed?
The focus of deliberations was on the ongoing development of Swiss Post’s mobility strategy under the umbrella of Mobility Services. From 2025, cooperation within this business unit with the existing companies PostBus and Post Company Cars will be strengthened and supplemented by the mobility solutions and charging solutions units. With this integration, we are creating the basis for remaining relevant in the Swiss mobility market in the long term. PostBus is developing services specifically for public transport, internal logistics and business customers in order to meet changing and growing market needs. PostBus must place a greater focus on efficiency in order to achieve the cost savings required by its purchasers and reduce the need for government funding – without compromising on drivers or passengers.
We want to offer a publicly accessible charging network for electric vehicles.
What were the biggest challenges?
One major challenge was, and still is, the gradual decarbonization of our vehicle fleet. For PostBus, this involves a lot of work: in addition to building a completely new charging infrastructure, the vehicle shift plans also have to be adapted. The availability of battery-powered buses is still limited because only a few manufacturers can meet our requirements, and there are also difficulties with delivery. At Post Company Cars, however, we have made more progress: in the middle of last year, we started operation of our thousandth electric delivery van. This takes us a big step closer to our target of fossil-free delivery in Switzerland by 2030.
What do you expect for the Mobility Services unit in 2025?
The electrification of our fleet continues to be a priority, in particular in the area of licensed passenger transport, where sustainable mobility solutions are increasingly in demand. At the same time, cost pressure is forcing us to continuously increase our efficiency and innovative strength. In areas that are not licensed, we are working on innovative mobility services such as on-demand services to enable targeted and sustainable growth. Another major issue is charging infrastructure, which is essential for electric drive systems. Here, in addition to the charging stations we need for our own operations, we are expanding our partnership with the fenaco cooperative to offer a publicly accessible charging network for private customers. With this initiative, we also want to promote the general acceptance and use of electric vehicles in Switzerland.
What developments are there in the business customer segment?
The mobility market in Switzerland continues to offer exciting growth opportunities, in particular in the business customer segment, where we see potential for success with attractive services such as fleet management, on-demand or innovative solutions for employee mobility. We want to establish ourselves as a full-service provider in B2B mobility with flexible, customer-orientated solutions. Beyond that, we will also expand fleet management for third parties, extending our range of services for business customers.
Stefan Regli takes over as Head of the Mobility Services
The Swiss Post Board of Directors has appointed Stefan Regli as head of the Mobility Services Group unit. He succeeded Christian Plüss on 1 February 2025 and is a new Member of Executive Management. Stefan Regli is an experienced leader at Swiss Post. Most recently, he headed the “Domestic Letters & Parcels” business unit, a role in which he consolidated the letter and parcel business, among other things.
I look forward to developing innovative solutions for mobility in Switzerland and helping to make a contribution to sustainability.