On-demand 

Needs-orientated solutions for flexible, sustainable mobility

Needs-orientated solutions offer passengers flexible mobility, in particular in sparsely populated regions. Instead of running to a fixed timetable, PostBus vehicles accept individual orders made by app or telephone. “With on-demand, PostBus picks people up where they are and takes them where they want to go,” says Fabian Heil, Head of On-Demand, summarizing an environmentally sound approach that avoids empty journeys. In Appenzell, Thusis and the canton of Vaud, on-demand is already part of the public transport system.

With on-demand services, PostBus picks people up from wherever they are and transports them wherever they want to go.

Fabian Heil Head of On-Demand

Successful pilot projects

In 2024, PostBus launched various needs-orientated projects: for example, “PubliCar Uzwil” in the canton of St. Gallen now supplements its scheduled services during peak hours with a door-to-door service. This is geared towards the 2,500 employees of locally based Bühler AG, with the aim of making public transport more attractive for commuters and reducing emissions. In autumn 2024, electric shuttles were used in the Vaud municipality of Gland, which could either be called individually on-demand or combined to form a larger shuttle service to supplement scheduled services. Further use of this solution is currently being examined. PostBus also offered an on-demand service for the first time at the Locarno Film Festival, carrying visitors to the festival in 13 vehicles. “With these projects, PostBus is showing that tailored digital on-demand solutions offer real added value for both smaller municipalities and major events,” says Fabian Heil.