Rheumaliga Schweiz
To run a mail order business, small and medium-sized companies in particular need a good partner. For Rheumaliga Schweiz, a Swiss non-profit organization for those suffering from rheumatism, Swiss Post takes care of every aspect of online business.
From ergonomic secateurs to electric tin openers, the Rheumaliga Schweiz online shop features many practical aids for daily living for people with physical disabilities. The organization decided to place their entire e-commerce business, from A to Z, in the hands of Swiss Post.
E-commerce is very complex, especially payments and storage management. “We knew right from the start that we needed someone who's at home with logistics, and who could offer us an all-in solution from a single source, with no interfaces. That's when we knew that Swiss Post was the one for us”, says Thomas Helbling, Project Manager at Rheumaliga. Swiss Post organized all aspects of logistics for Rheumaliga, from goods receipt and picking and packaging through to outbound goods. Previously, Swiss Post had already set up the e-shop and integrated PostFinance's practical payment system.
We knew right from the start that we needed someone who's at home with logistics.
Thomas Helbling,
Project Manager at Rheumaliga