Convenience

New services – at the counter or online

Frank a letter by SMS or app, top up your mobile phone credit, buy a gift card or order an extract from the debt collection register – Swiss Post does a lot more than you might think:

Buy stamps by SMS

If you don't have any stamps to hand, you can get an SMS postage stamp by SMS or with the Post-App: just send the word “STAMP” to the number “414”, write the code you receive at the top right of the envelope and head off to the nearest letter box. The SMS postage stamp is available around the clock and is valid for all A Mail standard letters in Switzerland.

Registered Prepaid

You no longer have to go to the post office to send a registered letter. Now you can also purchase Registered Prepaid online and drop your mail into the nearest letter box whenever it suits you. The consignment is only handed over to the recipient against signature, can be tracked and has liability coverage up to 500 francs.

A plus for important letters

For valuables up to 100 francs: A Mail Plus combines the customary A Mail delivery with the “plus” of electronic tracking and liability of up to 100 francs in the event of loss or damage.

Extracts from the debt collection register and criminal records

Criminal records extracts are now available at any post office. Excerpts from the debt collection register are already available in the cantons of Geneva and Neuchâtel, with other cantons planned to follow.

Post office format for businesses

Business customers can hand in letters and parcels flexibly and conveniently at business customer points operated by Swiss Post employees at third-party premises or at unattended closed areas that can be accessed around the clock seven days a week with a badge.