Financial Report

Swiss Post operates in markets that are undergoing rapid change due to intense competition, internationalization, technology deployment and regulations. Driven by e-commerce, the logistics market is facing global competition. The level of digitization in the communication market continues to rise. In financial services, digital providers have the possibility to gain a foothold in payment transactions following regulatory changes in the financial market. In mobility, multimodal transport services, which complement and compete with traditional public transport, are increasingly being offered.

Financial Report 2022 (PDF) Order form
6
,
859
million
francs in
operating income
295
million
francs in
Group profit
76
points
of customer
satisfaction
(scale of 0–100)
156
million
passengers
(PostBus)
1
,
745
million
letters
194
million
parcels
105
billion
francs monthly avg.
customer assets
(PostFinance)

Five-year overview of key figures

2018

2019

2020

2021

2022

Result

Operating income

CHF million

7,254

7,168

6,548

6,877

6,859

Generated in competition

% of operating income

84.8

85.4

84.8

86.1

86.0

Generated abroad 1

% of operating income

14.6

14.8

9.5

9.1

9.9

Operating profit

CHF million

505

450

258

515 2

358

Generated in competition

% of operating profit

72.5

75.1

68.2

79.8

87.7

Group profit

CHF million

404

255

178

452 2, 3

295

Equity

CHF million

6,759

6,834

6,906

8,918 3

9,884

Value generation

Economic value added

CHF million

– 24

– 17

– 125

– 8 2, 4

– 96

Added value generated

CHF million

4,613

4,616

4,180

4,376 2

4,296

to employees

CHF million

3,802

3,764

3,529

3,448 2

3,496

to creditors

CHF million

48

75

50

44

66

to public sector

CHF million

42

32

28

55

37

to owner

CHF million

200

50

50

50

50

to company

CHF million

521

695

523

779

647

Jobs

Headcount (excluding trainees)

Full-time equivalents

39,932

39,670

32,696

33,207

34,072

Trainees in Switzerland

Persons

2,001

1,894

1,863

1,860

1,839

Jobs in peripheral regions 5

Persons

16,765

16,073

15,655

16,660

16,224

Turnover rate (voluntary departures)

As % of average headcount

5.5

5.1

4.1

5.0

6.2

Notice given by employer for economic reasons

Persons

152

105

73

102

32

Employment conditions and remuneration

Employment in accordance with Swiss Post CEC

Full-time equivalents as %

85.2

86.1

85.8

86.2

86.7

Swiss Post CEC minimum salary 6

CHF per annum

47,620

47,620

47,820

50,451

50,653

Average salary for employees

CHF per annum

83,383

82,741

83,636

84,490

84,629

Average remuneration paid to members of Executive Management

CHF per annum

588,916

582,289

575,822

583,501

575,349

Salary bandwidth 7

Factor

7.1

7.0

6.9

6.9

6.8

Health management

Occupational accidents

Number per 100 FTEs

6.0

6.4

6.1

7.4

7.0

Days lost to illness and accidents

Days per employee

13.1

13.3

13.3

14.0

15.8

Diversity

Women

% of employees

46.3

45.0

44.1

43.0

42.0

Nationalities represented

Number

138

140

142

143

147

Women on Board of Directors

%

33.3

33.3

33.3

33.3

40.0

Women in Executive Management

%

22.9

11.1

11.1

22.2

22.2

Women in senior management roles

%

16.0

17.1

19.8

21.6

22.6

Women in middle and lower management roles

%

23.2

23.8

22.3

22.8

21.8

Demographics

Average age of workforce

Years

46.1

46.1

46.0

45.8

45.8

Resource consumption 8

Energy consumption

GWh

1,479

1,538

1,495

1,778

1,800

Energy consumption within Swiss Post

GWh

902

875

850

915

917

Renewable share

%

20.4

20.2

20.1

19.1

19.1

Energy consumption outside Swiss Post

GWh

578

663

645

863

883

Carbon footprint (scope 1 – 3) 8

Carbon footprint (scope 1 & 2) (own operations)

t CO2 equivalent

212,584

191,014

185,794

201,829

202,979

Carbon footprint (scope 3) (remaining value chain)

t CO2 equivalent

227,371

248,132

242,573

1,898,140

1,906,549

1 The 2021 figure has been adjusted (see Notes to the 2022 Group annual financial statements, Note 6.6, Geographical information).

2 Normalized figures for 2021, see the “One-off item in 2021” section on page 46 of the Financial Report.

3 The figures have been adjusted (see Notes to the 2022 Group annual financial statements, Note 2.2, Basis of accounting, Accounting changes).

4 The figure has been adjusted due to an enhancement of the calculation method. The figures from 2018 to 2020 are not comparable with the years 2021 and 2022.

5 The definition of rural municipalities has been adjusted in accordance with the new data collection from 2022 und retroactively adapted for 2021. It is based on the Seco ordinance on regional policy. The figures from 2018 to 2020 are not comparable with the figures from 2021 and 2022.

6 Until 2020, the minimum salary under the Swiss Post collective employment contract for an 18-year-old employee who has not completed vocational training was reported. As of 2021, the minimum salary for remote municipalities (region D) is now reported.

7 Factor = average remuneration paid to Members of Executive Management vs. average employee salary.

8 The base year 2021 is recalculated retroactively in the event of acquisitions and disposals of subsidiaries or changes in data quality, as 2021 is used as the base year for the 2030/2040 targets. The figures from 2018 to 2020 are not comparable with the years 2021 and 2022.