PreCon Services AG

A shake from the robot warehouse

At YellowCube, 35 robots manage 32,000 containers for small items.

At YellowCube, 35 robots manage 32,000 containers for small items.

PreCon AG sells diet products by mail order. And to do so, it relies on YellowCube, Swiss Post's all-in logistics solution. PreCon's customers also benefit from receiving their order even faster.

Matthew B. wants to finally lose weight, and this time he wants it to work. He goes to the online shop www.precon.ch and orders the diet shakes, soups and bars he wants to replace some of his meals. Matthew is motivated and hoping for a quick delivery.

Fast delivery

What Matthew doesn't see: just seconds after his order, robots spring into action and fetch the products he wants from the warehouse. A Swiss Post employee takes over and puts the parcel together, because PreCon AG has outsourced its entire logistics to YellowCube. The diet products are stored in a highly automated storage and picking facility at Swiss Post's Oftringen center. For each order, robots bring the ordered products to an employee, who prints and attaches both the delivery note and the invoice. The parcel then goes immediately to the nearby Härkingen parcel center. Thanks to these fast processes, the parcel carrier is already ringing Matthew's doorbell two days later.

Returns are available again immediately

In the event that a customer is not satisfied and returns the parcel, it goes directly to Swiss Post at Oftringen. Here, too, everything moves quickly: Swiss Post checks the quality of the returns on receipt and places undamaged products back into storage immediately. PreCon is connected to YellowCube via an IT interface, so it can access information such as the inventory electronically at any time.

Calculable costs

Swiss Post currently sends more than 200,000 products in about 25,000 consignments on behalf of PreCon each year. If demand grows, PreCon AG does not have to build a new warehouse, nor does it have to employ new staff. Thanks to YellowCube, it always has the right logistics solution at calculable costs, and can focus fully on its core business.

www.swisspost.ch/yellowcube

YellowCube

The core element of YellowCube is a highly automated storage and picking facility: 35 robots manage 32,000 containers for small items, and the parcels are made ready for shipment with many value-added services at ten picking stations. With YellowCube, Swiss Post takes care of all aspects of logistics for small and medium-sized online retailers, including storage and picking, packaging and shipping, and returns processing. YellowCube has enabled Swiss Post to close the last gap in its range of e-commerce services.