Delivery quality

Letters and parcels delivered on time

Last year, Swiss Post processed around 2.2 billion addressed letters. 97.8 percent of all A Mail letters were delivered on time, while 98.9 percent of all B Mail letters arrived on schedule. In 2015, Swiss Post transported more parcels than ever before: around 115.2 million. Nevertheless, the quality of previous years remains constant: in 2015, 97.5 per cent of all PostPac PRIORITY and all PostPac ECONOMY parcels arrived on time.

With these results, Swiss Post takes a top position among postal companies around the world and exceeds the requirements of the Postal Ordinance.