PostMail achieved an operating profit of 388 million francs. This means that PostMail exceeds the previous year’s figure by 18 million francs, making the largest contribution to the overall result. However, as letter volumes and the number of subscription newspapers continue their steady fall, operating income declined by 114 million francs. The good operating result nevertheless achieved by PostMail is the result of improved and more efficient processes. PostMail has invested 23 million francs in its letter centers and in new sorting and delivery processes specifically for this purpose. Since 2014, PostMail has achieved an operating profit of over 300 million francs each year, making a substantial contribution to the Group result.