In the year under review 2018, Swiss Post achieved good results in many units. However, at 405 million francs, Group profit was down 122 million francs year-on-year. In particular, the difficult operating framework at PostFinance and the settlement for repayments following the events at PostBus contributed to the lower result.
Economic value added
Despite lower result: Swiss Post on the right track in challenging environment
In the year under review 2018, Swiss Post achieved good results in many units. However, at 405 million francs, Group profit was down 122 million francs year-on-year. In particular, the difficult operating framework at PostFinance and the settlement f...
Swiss Post invests in its logistics and software
Swiss Post is investing in the construction of three regional parcel centers and in sorting systems for letter processing. In 2018, PostFinance introduced new banking software. These investments enable Swiss Post to lay the foundations for the future...
Our customers are satisfied
Private and business customers continue to be extremely satisfied with Swiss Post services: overall satisfaction with Swiss Post remains unchanged from the previous year at 83 out of 100 points. This was shown in this year’s customer survey of aroun...
High commitment despite challenges
77 percent of the 45,000 staff members who were invited took part in the employee survey, which contains questions about unit fitness, work situation and commitment. The result: despite turbulent times, Swiss Post is performing well as an employer a...
Environmentally and economically sustainable
Swiss Post is steadily increasing the share of renewable energy it consumes. It covers 100 percent of its electricity needs from local “naturemade basic”-certified sources. Of this, 10 percent is “naturemade star”-certified green electricity, which h...
Gold for the third time
For years, Swiss Post has participated in the International Post Corporation’s (IPC) Environmental Measurement and Monitoring System. IPC is an association of 23 leading postal service providers from Europe, Asia-Pacific and North America. The measur...