High commitment despite challenges
77 percent of the 45,000 staff members who were invited took part in the employee survey, which contains questions about unit fitness, work situation and commitment. The result: despite turbulent times, Swiss Post is performing well as an employer at Group level. Satisfaction and motivation remain stable at a high level. At 80 points, employee commitment remains very high. The ratings correspond exactly to the target set by the Confederation in its capacity as the owner of Swiss Post. There is an upturn among employees of PostalNetwork, where the downward trend of the previous year was halted. The PostMail and PostLogistics business units show stable results, while Swiss Post Solutions has continued its positive trend. Employees affected by reorganization have a more critical attitude. The results for each unit and department are analysed down to team level, and improvements are made where needed.