Good compliance is based on a clear regulation of responsibilities.

Key points of compliance

Precondition for the company’s success

Have the requirements been described in a clear, transparent way? Do employees understand the measures and behave accordingly? Do managers believe in the relationship between effective compliance and the company’s success? For Swiss Post as a diversified company, the biggest challenge with respect to compliance is to define and anchor the right measures for each unit. The procedure and requirements are identical for all the units.

Communication and training

Clear, tailored communication and training measures are basic requirements for the proper functioning of the compliance management system.

Incentives and sanctions

Labour organization and employee management encourage behaviour that complies optimally with compliance. If breaches of compliance directives are nonetheless identified, Swiss Post deals with them using disciplinary and labour law measures.

Reporting and controls

The effectiveness of the compliance management system and the observance of directives are verified on a regular basis. The Board of Directors requests a compliance report every six months. The Chairman of the Compliance Technical Committee can also contact the Chairman of the Board of Directors’ Audit, Risk & Compliance Committee directly at any time.