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98.1 percent

of all A Mail letters were delivered on time.

98.0 percent

of all PostPac Priority parcels reached their recipient on time.

Letter and parcel delivery quality

Delivered on time

Last year, Swiss Post processed almost 2.1 billion addressed letters. 98.0 percent of all A Mail letters were delivered on time, while 98.9 percent of all B Mail letters arrived on schedule. In 2016, Swiss Post delivered more parcels than ever before: around 122 million. Nevertheless, the quality of previous years remains constant: in 2016, 98.1 percent of all PostPac Priority parcels arrived on time. For PostPac Economy parcels, Swiss Post delivered 97.2 percent on time.

With these results, Swiss Post takes a top position among postal companies around the world and exceeds the requirements of the Postal Ordinance.