In e-commerce, Sunday delivery and SameDay services provide competitive advantages.
Marc Hasler
Head of Products & Market Development at PostLogistics
New delivery services
Parcel delivery on the same day or on Sunday
As e-commerce grows in importance, customers increasingly want to receive consignments as quickly as possible: on the same day and also on Sunday. With the new SameDay and Sunday delivery options, Swiss Post provides online suppliers with significant competitive advantages.
Hannah almost found herself turning up without a present at her tennis partner’s spontaneous birthday party. But while surfing the net in the morning, she discovered that her mail order company also delivers goods with “SameDay afternoon” or “SameDay evening”. And so she was able to choose something original, go to work, have the parcel delivered in the evening and go to the party relaxed. With the new delivery service, consignments arrive on the same day as they are posted. Swiss Post has been offering the service since autumn 2016 along the main Swiss business routes from Geneva to St. Gallen. Consignments are accepted at 59 post offices and 25 counters for business customers, and delivered on the same day regardless of where they are posted.
Requirement for higher delivery speed
For business customers in Zurich, Basel, Lausanne and Geneva, Swiss Post also introduced Sunday delivery of parcels to private households in autumn 2016. The service was launched after a one-year pilot project with Nespresso and coop@home in the four cities proved to be promising. “With Sunday delivery, we meet the needs of many online retailers,” says Marc Hasler, Head of Products & Market Development at PostLogistics. “And Swiss Post occupies an important niche to help it remain competitive against growing international competition in the parcel business.”