Digital postal delivery at headquarters

The paperless office often falls down at the hurdle of incoming mail. Companies receive thousands of physical letters, newspapers and parcels: at Swiss Post headquarters, the figure is almost 300,000 consignments per year. Swiss Post Solutions is now digitizing most of this mail and making it available electronically: around 80 percent of consignments can be digitized.

Receive letters at a telework station

With digital delivery, Swiss Post supports the paperless office internally. Employees no longer have to scan incoming letters individually to file them electronically. Mail is available to them directly in Outlook on the day of delivery. This saves time and simplifies location-independent work practices – for example, from home or on the road. But the senders of letters also benefit from digitization: more efficient processes mean that their requests are handled faster.

Swiss Post Solutions also offers this solution to third parties. Pilot projects with external customers have already begun, and others are in the planning stage.