PostMail result
Digital communication continues to pose challenges for PostMail’s core business: at the end of 2017, the number of addressed letters had decreased by 4.2 percent compared with the previous year’s figure, and the number of newspaper deliveries had also fallen (–2.9 percent). PostMail is combating this trend with measures such as supplementary services over the “last mile” and, on balance, succeeded in increasing its operating profit from 317 million to 370 million francs. This means that PostMail continues to make a very significant contribution to the Group result. Operating income fell to 2,835 million francs as a result of declining volumes (previous year: 2,906 million francs). However, the fall in revenue was offset by consistent cost management adapted to the relevant situation, the implementation of efficiency measures and one-off effects.